Shipping Service Note
Because of the corona virus, many flight has been cancelled, Hong Kong Post Service Suspended- E-express / Air Mail Shipping Service- USA, England, Spain, New Zealand, South Korea, Japan, Isreal etc.
E-Express / Air-mail Postal services to certain destinations countries currently suspended, Only EMS Speed-post shipment is accepted by courier on listed destinations countries.
For those customers who placed an order from 27/3 with E-express service / Air-mail to listed countries, your order will be pending / delay (without further notice) until the shipping service was resumed by Hong Kong Post.
Check the suspension list: https://www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_898.html
Due to the current COVID-19 epidemic situation is significantly increasing, Post offices all over the world are implementing special service measures in this critical situation, Speed Post of Air Registered Mail service may suspension in a certain region.
You may consider using surface (sea) mail service with a weekly shipping schedule to these destinations instead.
If you need to upgrade to EMS shipping service or another ( DHL / FedEx ) arrangement, please contact us / email firstname.lastname@example.org
If the customer cannot wait until the shipping service resumed or change other shipping services methods.
* Please read the shipping service announcement before placing the order. Once the order is placed, the order cannot be canceled and refunded. In any case of changes and cancellation, a 10% handling fee of the total item prices would be charged. *